Terms of Service

Effective date: 1 January 2025

These Terms of Service (“Terms”) govern your use of the website desktop-laurelway.click (“Site”) operated by Laurel Way Consulting Group (“we,” “us,” “our”) and the consulting services we provide. By accessing the Site or engaging our services, you agree to these Terms.

1. Services

Laurel Way Consulting Group provides sales process consulting services to B2B organisations, including audits, pipeline reviews, and coaching engagements. The specific scope, deliverables, timeline, and fees for each engagement are defined in a separate engagement letter or proposal accepted by the client.

2. Website use

You may use the Site for lawful purposes only. You may not attempt to gain unauthorised access to our systems, scrape content for commercial redistribution, or use the Site in any way that could damage or impair its operation.

3. Intellectual property

All content on the Site — including text, graphics, logos, and layout — is owned by Laurel Way Consulting Group or used under licence. You may not reproduce, distribute, or create derivative works without our written permission.

Deliverables produced during paid consulting engagements are licensed to the client for internal business use upon full payment. We retain the right to use general methodologies and non-confidential frameworks across engagements.

4. Confidentiality

During consulting engagements, both parties may share confidential business information. Each party agrees to protect the other’s confidential information and use it only for the purpose of the engagement. This obligation survives termination of the engagement for two years.

5. Limitation of liability

Our consulting services are advisory in nature. We do not guarantee specific revenue outcomes, win rate improvements, or forecast accuracy. To the maximum extent permitted by Australian law, our total liability for any claim arising from services or Site use is limited to the fees paid by the client for the specific engagement giving rise to the claim.

We are not liable for indirect, consequential, or incidental damages including lost profits, lost data, or business interruption.

6. Indemnification

You agree to indemnify Laurel Way Consulting Group against claims arising from your misuse of the Site or your provision of inaccurate information during an engagement.

7. Third-party links

The Site may contain links to third-party websites. We are not responsible for the content or practices of those sites.

8. Governing law

These Terms are governed by the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales.

9. Changes

We may update these Terms from time to time. Continued use of the Site after changes constitutes acceptance of the revised Terms.

10. Contact

For questions about these Terms, contact us at info@desktop-laurelway.click or Office 10, 72 Demo Street, Sydney NSW 00000.