Privacy Policy
How Laurel Way Consulting Group collects, uses, and protects personal information under Australian privacy law.
Effective date: 1 January 2025
Laurel Way Consulting Group (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit desktop-laurelway.click or engage our consulting services.
Data controller
Laurel Way Consulting Group is the data controller for personal information collected through this Site and our consulting engagements.
Contact: info@desktop-laurelway.click
Address: Office 10, 72 Demo Street, Sydney NSW 00000
Information we collect
Information you provide: Name, email address, company name, phone number, team size, and message content when you submit our contact form. Additional business information shared during consulting engagements.
Information collected automatically: IP address, browser type, pages visited, and referring URL through analytics cookies (only if you accept cookies). See our Cookie Policy for details.
How we use your information
We use personal information to:
- Respond to enquiries and schedule consultations
- Deliver consulting services under engagement agreements
- Send administrative communications related to active engagements
- Improve our website (analytics, only with consent)
- Comply with legal obligations
We do not sell personal information to third parties.
Legal basis for processing
We process personal information based on your consent (contact form, cookie preferences), contractual necessity (delivering paid consulting services), and legitimate interests (responding to business enquiries, maintaining website security).
Data retention
Enquiry form submissions are retained for 24 months unless an engagement proceeds, in which case records are kept for seven years per Australian business record requirements. Analytics data is retained for 14 months. Cookie consent preferences are stored locally in your browser.
Your rights
Under the Australian Privacy Act 1988 and applicable state legislation, you may:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion where no legal retention obligation exists
- Withdraw consent for analytics cookies at any time via browser settings or our cookie banner
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise these rights, email info@desktop-laurelway.click.
International transfers
Our primary systems are hosted in Australia. If we use service providers located outside Australia, we ensure appropriate safeguards are in place consistent with Australian privacy principles.
Security
We implement reasonable technical and organisational measures to protect personal information, including encrypted connections (HTTPS), access controls, and staff confidentiality obligations. No method of transmission over the internet is completely secure.
Children’s privacy
Our services are directed at business professionals. We do not knowingly collect information from individuals under 18.
Changes
We may update this Privacy Policy periodically. The effective date at the top will reflect the latest revision.
Contact
Privacy enquiries: info@desktop-laurelway.click